Information about exercising the right to refusal of contract

The standard refusal guidelines are the following:

I. Right to refusal of the contract remotely or outside the point of sale.

I. You have the right to refuse the present contract without providing the reasons behind that in 14-days’ term. The right to refusal of contract is not enforceable towards dietary supplements and other consumer foodstuff.

II. The refusal term is 14 days as of the date on which you or third party which differs from the carrier and defined by you took possession of the commodities.

In order to exercise the right to refusal, you should inform us about the contact data defined at www.silabg.com and your decision to give up on the contract with unambiguous statement (for example letter sent via post, fax or email).

You could use the attached standard form of refusal but that is not mandatory. Additionally, you could fill in and file online the standard form of refusal or other unambiguous statement of refusal at our website www.shaperlabel.com. If you take advantage of that opportunity, we would immediately send you on tangible carrier (for example via email) message to confirm the reception of refusal.

In order to conform the term for refusing the contract it suffices to send your message on enforcing the right to refusal before the expiration of the term for refusing the contract.

IV. Refusal effect.

In order to refuse the present contract, we will reimburse you all payments received from you including the delivery costs (except for the additional costs related to the delivery manner chosen by you which differs from the cheapest standard manner of delivery offered by us), without undue delay and not later than 14 days in any case, as of the date on which you informed us on your decision to give up on the present contract. We will effect the reimbursement to the bank account defined by you; in any case that reimbursement would not bring about any costs for you. We have the right to postpone payments’ reimbursement until getting the commodities back or until you present us with proof you have sent the commodities back, depending on which event happened earlier. You should bear the direct costs for returning the commodities. The costs are expected not to exceed the approximate delivery amount or standard courier service whose up-to-date price is available at the official website of the courier company utilized for delivering the commodities: http://www.rapido.bg/

You are only liable for decreasing commodities’ value as a result of trying them out which differs from the necessary in order to establish their nature, characteristics and good operations.